FAQ
- What do I do if my message waiting light does not go off?
Pick up your receiver, listen for dial tone, then dial *97 to listen to the voice message. If the light does not go off, you will need to contact IT Department. - What do I do if my message waiting light doesn't light and I know that a message has been left?
Pick up your receiver, listen for dial tone, then dial *97 to see if the light goes on. If the light does not go on, you will need to contact IT Department. - What should I do if my set acts flaky—no screen or says IP configure?
Unplug the set and plug it back in to reboot. Contact Repair Service if it doesn't come back up. - What should I do if my set goes down?
Check your connections and plug back in. If this doesn't work, contact IT Department. - What should I do if I have voice mail and I'm not receiving any messages or my direct phone access to voice mail is not working?
Contact IT Department.